Lifelong Warranty
Lifetime Warranty
- Lifetime Guarantee: We guarantee every Olive Knife will be free from defects in material and workmanship for the knife's lifetime. Should your Olive Knife prove defective, we will repair or replace it with a new Olive Knife at our discretion. Our warranty does not cover normal wear, misuse, or modifications to the product. Olive Knives are not intended to be used as hammers, chisels, pry bars, or screwdrivers.
- Repair Services: If your knife is damaged due to misuse, our repair department can assess the damage and repair it for a reasonable fee. If the knife cannot be repaired, we will offer a one-time courtesy discount on the purchase of a new knife from our website, excluding custom knives and web specials.
- Warranty Hours: 8:00 am to 4:00 pm EST.
Sending Your Knife for Service
- Preparation: Clean your knife of any dirt or debris for the safety of our technicians. Knives received in unsanitary condition will be returned without service.
- Packaging: Securely package your knife in a shipping box. Ensure the knife cannot shift inside the package and that no loose blades are present. Avoid using original packaging, padded envelopes, or regular paper envelopes. Please include the sheath for fixed-blade knives. Olive Knives is not responsible for lost or stolen knives during shipping.
- Documentation: Complete and include the Warranty Repair Form with your knife shipment. Once repair begins, you can pay by check or money order or by calling our customer service with your order number.
- Shipping Address: 103 Isinglass Circle, Barrington, NH03825.
Contact Information
- Warranty and Service Contact: If you have any questions, please email us at hello@oliveknives.com.
Warranty FAQs
- Turnaround Time: 10-12 weeks. This time frame may vary depending on the number of packages received.
- Shipping Costs: Customers are responsible for shipping costs to our facility. Olive Knives will cover the return shipping for warranty services.
- Knife Sharpening Service: We offer a sharpening and polishing service for Olive Knives at $6.95 per knife, including return shipping. However, we cannot refurbish certain finishes.
- Handling Fees:
- Reassembly of disassembled knives: $10 fee.
- Rust and Coating Issues: Rust is not covered under warranty. Proper maintenance is required to prevent rust. Coatings naturally wear and are not covered under warranty.
- Lost or Stolen Knives: The warranty does not cover lost or stolen knives.
- Sheaths Warranty: Our sheaths carry a 1-year warranty.
Returns & Exchanges
- Return Policy: We want you to be satisfied with your Olive Knife. If you purchased directly from our website or factory and are unsatisfied, you can return it in its original packaging with the packing slip. Custom Knife Shop orders are excluded from returns unless they are defective. If you have any questions, please email hello@oliveknives.com.
- Return Address: 103 Isinglass Circle, Barrington, NH03825.
Shipping Policy
- Free Shipping: Free ground shipping on USA orders over $99.
- Order Processing: Most in-stock orders ship within 24 hours. Standard delivery is typically 4-8 business days.
- International Shipping: International orders will be shipped according to the delivery method selected at checkout. Olive Knives is not responsible for duties or taxes imposed by the recipient’s country. Any duties or taxes must be paid by the recipient to the carrier at delivery.
Let customers speak for us
from 15 reviewsI love leather sheath and this one is great. Very comfortable and minimalist. As compact as it can get, and the knife retention is great. Outstanding leather finish with embossed logo.
I’m so HAPPY with the superb quality and laser sharp blade with the AMAZING looking Fibonacci grind is simply STUNNING 🤩 THANK YOU to LuvThemKnives (YouTube) this was an ABSOLUTE AWESOME GAW & THANK YOU Olive Knives I will Cherish this knife for many many years & in case you are wondering the Kydex Sheath is also Awesome and love the nice “CLICK” ensures Safety & Secure fit and the cloth for the belt fit is another great feature . Just not enough words to describe this 1 of a kind Masterpiece of a Fixed Blade - Thanks Mike 👊🏼😜
I received my Olive knife last week. As soon as I picked it up I could feel the quality. It has great balance and is holding a great edge. It is razor sharp. As a professional hunting guide it is great to have a quality every day knife that I can use for everything.
Fantastic knife.
Let me start off by saying that I have a ton of knives, upwards of 200. All different uses and sizes. This knife is the highest quality build and craftsmanship that I own. It seems like it will last a lifetime. Razor sharp, perfectly balanced, and aesthetically phenomenal. I couldn’t think of a better knife to carry!
Just a beautiful and practical design. Very well made, and a perfect size. Super sharp!
Pros:
01) The manufacturing is old-school American craftsmanship. TOP quality.
02) The knife fits the hand like a glove.
03) The G10 scales are Smooth and solid.
04) Has a lanyard hole.
05) Elmax steel! Check!
06) The box it comes in gives an Apple-like product experience: very pleasing to open the box. It opens with a nearly air-tight vacuum with a nice slow opening. Nice accoutrements inside: stickers, manuals, and other information.
07) Premium branding on the top edge of the blade between the scales.
08) Smooth thumb placement on top, no uncomfortable jimping.
09) Beyond the thumb area on top of the blade, it turns into a nice 90 degree cut top edge for easy fire starting with fire steel.
10) The Blade is thick enough for reassurance in use, but thin and nimble enough for more delicate work, with that cool-looking and unique Fibonacci taper.
11) The knife snaps in to the premium Kydex sheath with an audible crisp pristine snap that reminds one of the pleasing sounds of a Rolex bezel.
12) Small sheath drain port. Check!
13) Convex grind - the best do-it-all grind. Check!
14) Razor sharp! Check!
15) Worth every penny.
16) Purchase and delivery were fast!
17) Not too big, not too small. Perfect size.
18) E.D.C capable.
Cons:
1) Seems almost too nice to use, when I have other less nice knives to use.
2) Like a work of art.
3) I want to carry it but not use it because it’s so nicely manufactured. But I know I will get over that eventually.
I WOULD recommend this knife to any knife aficionado. It is simply the nicest knife I’ve ever experienced!
This knife is the Grand Seiko of the fixed blade knife world!
I recently purchased the Arbor knife, and it has exceeded my expectations! The blade is incredibly sharp and holds its edge even after heavy use. The ergonomic handle provides a comfortable grip, making it easy to handle in various conditions. The packaging it came in was high quality and professional, and the sheath is just as professionally crafted as the knife. I highly recommend this for anyone in need of a reliable, versatile knife.
Love my new Arbor. It looks beautiful, It's incredibly sharp, and it is truly rugged. This knife feels perfectly balanced and comfortable in hand. Pictures don't do the blade justice - it is crazy beautiful steel.
My Arbor was the ultimate tool for a remote bush trip. Everything from processing game, cooking, and splitting kindling, my Arbor stayed sharp.The comfort and sturdy design is essential to what it takes to outlive and outlast in a remote environment.
Like many people who will likely take the time to read this review, I like knives. I've lost count of how many I own. The Arbor by Olive is hands-down the best of them all. Right off the bat, the packaging was phenomenal - very well thought out and engineered. As to the knife itself, the craftsmanship and materials are superb, the weight and balance perfect, the blade sharp enough to shave with. The sheath that the knife comes with is stout and the knife locks in securely. Even still, it's made to make drawing the knife one-handed easy. I can't recommend the Arbor enough, and I look forward to future knives by Olive!
As an avid outdoorsman the Arbor is the all around essential knife for anyone who spends time in the woods, on the water or anywhere versatility and lasting quality makes the difference. Unique design and craftmanship that you can feel the quality before you even pick it up.
It will be past down for generations.
I never realized how much engineering and ingenuity go into one knife. A rugged, but also very mathematical design. I’ve used it on excursions to cut through anything from fishing line, rope, to chopping firewood. All were virtually effortless. Definitely one of the most versatile tools to have for outdoor expeditions
I recently had the chance to test out my Arbor Fixed Blade Knife on a week-long camping trip, and it exceeded all expectations. Right from the unboxing, the knife felt solid in my hand. Thank you Olive Knives!
This knife is as advertised. It’s sturdy, well crafted and does not disappoint! Looking forward to their EDC that’s coming out.
